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Imeon Energy > FAQ > OS. ONE and Monitoring

OS. ONE and Monitoring

AC GRID questionsBattery questionsDC QuestionsGeneral questionsOS. ONE and MonitoringPV questions

Is it normal to see periods during which my inverter feeds into and consumes from the public network at the same time, on my monitoring interface?

It's perfectly normal. The IMEON web portal samples inverter's performance data with an interval of…
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Web Imeon Monitoring rendered values and improvements to come:

Datas are reported on a 15mins period. Graphics will be enriched and contain further informed…
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My IMEON looses it’s WiFi connection.

In the event that your IMEON solar inverter loses its connection to the internet router,…
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Web Imeon Monitoring displayed values look static/stuck.

If the values displayed in the IMEON monitor appear to be stuck or frozen, check…
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No access to IMEON OS. ONE

• Verify if the software version of the OS. ONE app used by your inverter…
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I don’t have access to monitoring user data.

If you can not access the IMEON monitoring data, check the following with your installer:…
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